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Monthly Archives: June 2011
Knock, knock Who’s there? You ever hear the joke about the broken pencil? You ever hear the joke about the broken pencil who?
Fire day It is fair to say that there are two calls that I truly fear. One is to say that someone at Studio has been hurt or taken ill and the other is that there is a fire, and … Continue reading
Blackout Day Two weeks ago I was kindly invited by Midlands Excellence to give a short presentation on our principles of customer service and in particular our mission statement of customer first. It was a great opportunity for me to take … Continue reading