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the root of our values…
A few weeks ago we received our first negative comment on a social media channel. That was quite a shock and we were genuinely gutted about the situation. We responded promptly and everything was handled bearing in mind our Customer … Continue reading
Posted in memorable days, studio news, studio team, twitter
Tagged Birmingham, celebrate, company, core, Customer First, customers, customr service, development, employee, growth, Manchster, natural, organic, roots, share, social media, tree, values
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T is for Team…
In the good spirit of team building, thestudio team away day was organised this year, unlike the previous years, in March instead of January. No more bitterly cold days, fresh air and spring all around…or so we thought. The weather, … Continue reading
Posted in memorable days, studio team
Tagged activities, bike, bike riding, Birmingham, business, Buxton, creative, day, excellent, exciting, great, Manchester, March, Monsoon trail, outdoor, Peak District, relax, studio, team building, weather, weekend
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#CONFEX2013…
It’s been a week since International CONFEX (19th – 21st March) in London closed its doors. How time flies in the world of events! It seems only yesterday we were unwrapping our Christmas gifts and now we’re slowly wrapping up the … Continue reading
Posted in memorable days
Tagged agency, Birmingham, brain, business, changes, city, conference, CONFEX, development, Easter, event, excellent, exciting, exhibitions, expansion, great, happy, healthy, hub, international, London, March, meetings, memorable, news, room, snacks, space, studio, thestudio, Twitter, venue, visitors
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six six six…
Ok so about the number 6! Who can tell me what comes in sixes? Here is my brief list from a short investigation (Thanks Google!) Strings on a Guitar Eggs in a carton Legs on an Insect Sextuplets Feet in … Continue reading
Posted in memorable days, studio news, studio team
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back to school part 2…
A great day at the studio yesterday with the team dressed in their school uniforms; there certainly were some sights to behold and a few glimpses that made us relieved we were never this lots head teacher!
Posted in memorable days, studio news, studio team
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back to School…
Dread or excitement? It’s that week of the year again, which most of us I believe can recall quite clear memories about from childhood. This week in September has a definite feel about it, something in the air changes. Did … Continue reading
Posted in memorable days, studio news, studio team
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5 years old and doesn’t time fly…
Well no actually….. You live it, you breathe it, you hold it, nurture it, watch it grow, every day you hope and wish and trust that in every way it achieves everything that you had planned for it at the … Continue reading
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the 10 most memorable days in studio history… (part three)
Fire day It is fair to say that there are two calls that I truly fear. One is to say that someone at Studio has been hurt or taken ill and the other is that there is a fire, and … Continue reading
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the 10 most memorable days in studio history… (part two)
Blackout Day Two weeks ago I was kindly invited by Midlands Excellence to give a short presentation on our principles of customer service and in particular our mission statement of customer first. It was a great opportunity for me to take … Continue reading
Posted in memorable days, studio team
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