Monthly Archives: June 2011

thestudio pencil story so far…

Knock, knock Who’s there? You ever hear the joke about the broken pencil? You ever hear the joke about the broken pencil who?

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the 10 most memorable days in studio history… (part three)

Fire day It is fair to say that there are two calls that I truly fear. One is to say that someone at Studio has been hurt or taken ill and the other is that there is a fire, and … Continue reading

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the 10 most memorable days in studio history… (part two)

Blackout Day Two weeks ago I was kindly invited by Midlands Excellence to give a short presentation on our principles of customer service and in particular our mission statement of customer first. It was a great opportunity for me to take … Continue reading

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